10 - Improving Communication Skills for Better Care
Good communication is essential to providing excellent care! Give your aides the fundamental tools they will need to provide quality care. Choose from lesson plans for 12 learning objectives covering:
1. Verbal and nonverbal communication
2. Establishing trust
3. Using touch to communicate
4. Communicating with the elderly
5. Communicating with the hearing, vision, and speech impaired
6. Care plan as a form of communication
7. Observable changes to report
8. Leaving a proper telephone message
$34.95
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